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DELIVERY & RETURNS

We offer a FREE UK MAINLAND Delivery service which is tracked and will require a signature.

Delivery Timescale

All orders are dispatched within 24 hours from being received and will arrive within 3 Working Days -“Working day” shall mean Monday to Friday excluding public holidays.

Please Note

Our FREE Delivery service is for UK Mainland only, for Channel Islands, Scottish Highlands, Highlands and Islands of Scotland, Ireland, Isle of Wight, Isle of Man, Scilly Isle and other regions which are not classed as UK Mainland additional delivery charges apply, please contact us for a quote.

Next Day Delivery Service- we can arrange for Next Day Delivery at an additional cost, please contact us should you require the delivery service to be upgraded.

Delivery and pacaging prices indicated by us on our website or quoted on email are subject to change and will be confirmed at the time of the order.

Inspection of goods

We take every care to pack all our parts carefully, please inspect all goods upon delivery before signing to ensure the item has not been damaged in transit. If the courier refuses please sign as damaged, this is to ensure that if necessary a claim can be made against the courier.

In the rare circumstances if goods are proven to be damaged do not sign and contact Used Car Parts UK immediately.

International Delivery

We offer international delivery to European and many other international destinations.

To get a quote for international delivery please email us on delivery@usedcarpartsuk.co.uk.

Please provide us your full delivery address and a contact number. We can usually obtain a quote within 24 hours.

Alternatively you can contact us on 01706 837 837.

Monday to Friday 9:00AM-5:30 PM and Saturday 9:00AM-2:00PM.

PAYMENTS & SECURITY

We accept all major credit and debit cards via our payment service provider Sage Pay.

Security Policy

Our Payment Service Provider is Sage Pay (formerly Protx) – the largest independent payment service provider (PSP) in the UK and Ireland.

Sage Pay provides a secure payment gateway (Level 1 PCI DSS), processing payments for thousands of online businesses. It is Sage Pay’s utmost priority to ensure that transaction data is handled in a safe and secure way.

Sage Pay uses a range secure methods such as fraud screening, I.P address blocking and 3D secure. Once on the Sage Pay systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards.

Sage Pay is PCI DSS (Payment Card Industry Data Security Standard) compliant to the highest level and maintains regular security audits. They are also regularly audited by the banks and banking authorities to ensure that their systems are impenetrable.

Sage Pay is an active member of the PCI Security Standards Council (PCI SSC) that defines card industry global regulation.

In addition, you know that your session is in a secure encrypted environment when you see https:// in the web address, and/or when you see the locked padlock symbol alongside the URL.

So when buying through our site, you can be sure that you are completely protected.